Helpdesk Software Development

Custom helpdesk software for customer support, ticket management, and live chat. Delivered in 3-7 days.

Helpdesk Software Features

Ticket Management

Create, assign, and track support tickets with priorities

Live Chat

Real-time chat support with customers

Knowledge Base

Self-service knowledge base and FAQs

Email Integration

Convert emails to tickets automatically

SLA Management

Track and manage service level agreements

Customer Portal

Self-service portal for customers

Frequently Asked Questions

What is Dakshar Helpdesk Software?

Dakshar Helpdesk Software is a comprehensive customer support solution for managing support tickets, live chat, knowledge base, email integration, SLA management, and customer service automation. It helps businesses provide excellent customer support and resolve issues efficiently.

What helpdesk features are included?

The software includes ticket creation and management, ticket routing and assignment, priority levels and SLA tracking, live chat support, knowledge base/articles, email integration, customer portal, canned responses, ticket templates, and support analytics.

Can customers track their tickets?

Yes, the helpdesk includes a customer portal where customers can submit tickets, track status, view ticket history, access knowledge base, and communicate with support agents.

Does it support live chat?

Yes, the software includes live chat functionality for real-time customer support, chat routing, chat history, and integration with ticket system.

How long does it take to get helpdesk software?

Dakshar AI delivers fully functional helpdesk software in 3-7 days, including all features, customization, and integration setup.

Ready to Get Your Helpdesk Software?

Get custom helpdesk software delivered in 3-7 days

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